Privacy Policy

Introduction

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the AI Prescription Saathi app.

1. Information We Collect

1.1 Prescription Data

• Prescription Images: When you scan a prescription, we collect the image you capture.
• Extracted Text Data: Our AI technology extracts text information from your prescriptions including medication names, dosages, frequencies, doctor information, and dates.
• Metadata: We collect metadata about your prescriptions such as when they were scanned and any tags or notes you add.

1.2 Account Information

• Email address
• Authentication information
• Profile information you choose to provide

2. How We Process and Store Your Data

Our app processes and stores your data as follows:

2.1 Data Processing

• Prescription images are processed using optical character recognition (OCR) technology to extract text.
• Our AI technology attempts to identify and categorize prescription elements (medications, dosages, etc.).
• Usage patterns are analyzed in an anonymized form to improve our services.
• When you scan a prescription, the extracted information is automatically saved to your account. This automated processing is necessary for providing our service and is done with your consent, which you provide by using the scanning feature.

2.2 Data Storage

• All prescription data is encrypted both in transit and at rest using industry-standard encryption protocols.
• Data is stored on secure servers hosted by our cloud service provider (Supabase).
• Your prescription data is retained as long as you maintain an active account. You can delete your data at any time through the app.

3. Who Can Access Your Data

• User Access: Your prescription data is only accessible to you through your authenticated account.
• Staff Access: Our staff does not have routine access to your personal prescription details.
• Third Parties: We do not sell or share your prescription data with third parties for marketing purposes.

4. Security Measures

We implement comprehensive security measures to protect your personal information:

• Industry-Standard Encryption: All data is encrypted in transit and at rest.
• Secure Authentication: We use secure authentication mechanisms to protect your account.
• Regular Security Audits: We conduct regular security assessments of our systems.

5. AI Processing Limitations

Our AI-powered scanning technology has limitations and may not be 100% accurate in all cases. Users should always verify all extracted information for accuracy. We do not guarantee the accuracy of information extracted from prescriptions, and this app should not be used as a substitute for professional medical advice.

By using our scanning feature, you consent to the automatic processing and saving of prescription data. You acknowledge that you are responsible for reviewing all extracted data for accuracy and that the app automatically saves this information.

By using AI Prescription Saathi, you acknowledge that the app is for personal organizational purposes only, and not for medical diagnosis, treatment decisions, or as a substitute for professional medical advice.

6. International Data Transfers

Your information may be transferred to—and maintained on—servers located outside your country. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

8. GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information. You may also object to processing, request restriction, or request data portability. To exercise these rights, contact us at support@aiprescriptionsaathi.com.

Our legal basis for processing your data includes your consent, performance of a contract, and compliance with legal obligations.

9. CCPA Rights (California Residents)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected, request deletion of your personal information, and opt out of the sale of your personal information (we do not sell your data). To exercise these rights, contact us at support@aiprescriptionsaathi.com.

10. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

11. Contact Us

For privacy questions or to exercise your rights, contact: support@aiprescriptionsaathi.com